Shipping & Returns
Shipping
| Method | Delivery | Cost |
|---|---|---|
| Standard Shipping | 7-15 business days | FREE over $75 / $5.99 |
| Express Shipping | 5-10 business days | $12.99 |
We ship worldwide. Once your order ships, you’ll receive a tracking number via email.
Returns & Exchanges
- 30-day return window from the date of delivery
- Items must be unworn and in original packaging
- Free exchanges for different sizes
- Refunds processed within 5-7 business days
To initiate a return, email returns@soleroot.com with your order number.
Damaged Items
If your shoes arrive damaged, contact us within 48 hours with photos and we’ll send a replacement at no extra cost.