US Shipping & 30-Day Returns Policy
Fast US Warehouse Shipping (2–4 Business Days)
All SoleRoot footwear and recovery accessories ship directly from our United States fulfillment centers via USPS, UPS, or FedEx within 0–1 business days of ordering.
| Shipping Tier | Handling Time | US Transit Time | Cost |
|---|---|---|---|
| US Priority Dispatch (Orders $75+) | 0–1 business days | 2–4 business days | FREE ($0.00) |
| Standard US Ground (Orders under $75) | 0–1 business days | 2–4 business days | $5.95 Flat Rate |
30-Day Risk-Free Wear Test & Free Returns
- 30-Day Return & Exchange Window: Request a return or size exchange within 30 calendar days of delivery.
- 100% Free Returns & Size Exchanges: We provide a prepaid US return shipping label at no cost to you ($0 restocking fee).
- Fast Refunds: Refunds are issued to your original payment method within 3–5 business days of return receipt.
To start a return or free exchange, email contact@soleroot.com or call +1 (615) 392-5479 (Mon–Fri, 9:00 AM – 6:00 PM CT) with your order number.