Frequently Asked Questions

How long does shipping take?

Standard shipping takes 7-15 business days. Express shipping takes 5-10 business days.

What’s your return policy?

30-day returns on all unworn items in original packaging. Free size exchanges.

How do I find my size?

Check our Size Guide for US/EU/UK conversion charts. When in doubt, size up.

Are the shoes authentic?

We source directly from verified manufacturers. All shoes are brand new in original packaging.

Do you offer free shipping?

Yes! Orders over $75 qualify for free standard shipping worldwide.

How do I track my order?

Visit our Track Your Order page with your order number and email.

What payment methods do you accept?

Visa, Mastercard, American Express, PayPal, and Apple Pay.